1 - Significant impact and/or Complete loss of service 2 - Widespread impact and/or Partial loss of service 3 - Partial impact, and may have workaround 4 - Minor impact 5 - No impact or generic service inquiry Not Sure:

Eastlake Service - Ongoing Engagement Issue MoltenLens Server Issue MoltenLens Database Issue Drone Issue Livestream Issue Something Else or Not Sure